A Sales Guy Consulting Blog

Sales Goals are NOT a Sales Strategy

Posted by Jim Keenan on Thu, Jun 14, 2012 @ 05:43 AM

Successful CRM Strategy (1) resized 600

 

You are faced with a limited budget, new or established products, a sales team that varies in strength and experience, competitors that are trying to kick your ass and a board and CEO that are demanding more and more revenue. As the head of sales (CSO, EVP, SVP, VP) you have to create a sales strategy that will deliver under ever more trying circumstances. 

To successfully do this, you need a specific, well laidout, plan of attack. Unfortunately, what I've found is most sales organizations don't have a strategy, they have goals. 

I recently met with the Chair and the CEO of a web based company. During our conversation, they shared their sales strategy. Their key strategy, get new logo's and net new business and move away from reliance on existing accounts. Great objective or goal, but this is NOT a strategy. 

Saying you are going to win the war by storming the hill is not a strategy. Saying your going to win the war by storming the hill with infantry on the flanks, calvary up the middle, archers for support and cutting the enemies supply line from the rear, is a strategy.  

Sales strategy is the "HOW" your organization is going to deliver the revenue and "get new logo's."  A solid sales strategy is multi-layered and capitalizes on market, product, team or other types of opportunities. 

A sales strategy must start from the demand side of the equation. It has to answer;

  1. Does my strategy capitalize and align with my buyers investment strategies? 
  2. Does it create demand or respond to latent demand? 
  3. Does it take into consideration how my customers buy?
  4. Does it leverage an internal strength and/or unique company advantage?
  5. Is it capitalizing on an undentified market or industry trend or shift.
Goals are critical. They establish context and provide direction. More importantly however, is the "how." How are you going to reach your goals. What efforts are you going to employ? 
A good sales strategy is creative, unique and leverages a strong command of the market, the product(s), the use cases, the delivery mechanism(s), the sales team, the communication and more. A good sales strategy should be driven by creating interest and demand or by finding hidden or latent demand for your product or service. 
A good strategy creates a new opportunity or capitalizes on previously unidentified opportunity.  Is opportunity at the center of your sales strategy? 
It should be. 

Topics: sales executives, sales strategy, sales VP, increase sales, Sales Advice